I am an easy-going person. I establish cordial relationships with people in a brief time. As a result of my openness, quite a number of people approach me for information based on the work I do. I treat all people who call in this office with respect. I never frown at anyone even if what the person wants to discuss is a sheer waste of time. I have trained my office staff to handle clients with care. We seldom hear of people complaining outside about our dealings with them.

My relationships with my staff are excellent. Each of them feels free to approach me with his or her problems, be it social or financial. I never turn my back on their problems. I try to make them feel happy so that they can put their best into this business and to facilitate its growth.